Technology Administrative Assistant
On-site · Hanoi, Hanoi, Vietnam
Job Summary
Technology Administrative Assistant provides administrative support to the Director of Technology and Technology Team Managers, handling office operations, procurement, asset management, documentation management, and technology portal/documentation updates. Responsibilities include coordinating team events, onboarding new hires, supporting technology helpdesk operations, liaising with facilities and vendors, managing budgets and procurement, maintaining asset inventories and subscriptions, and ensuring effective communication with students, staff, and the school community. Required skills include strong English and Vietnamese communication, knowledge of ITSM concepts, Google Workspace, procurement and documentation processes, and the ability to organize data and tasks in a dynamic environment.
Required Qualifications
- Diploma in Information Technology / Computer Engineering / Business Information Technology / Business Administration / Office Administration is desired
- Certifications in ITSM and Technology Support Services related domains are desired
- Relevant experience (at least two years) in providing administrative or IT Support in a dynamic environment is desired
- Excellent verbal and written communication skills in English and Vietnamese is required
- Knowledge and experience in procurement processes, asset management and documentation management is desired
- Experience in producing knowledge base and training materials is required
- Experience with ITSM platforms (Help or Service Desk) and Google Workspace (Gmail, Drive/Docs) is desired
Desired Qualifications
- Diploma in Information Technology / Computer Engineering / Business Information Technology / Business Administration / Office Administration is desired
- Certifications in ITSM and Technology Support Services related domains are desired
- Experience (at least two years) in providing administrative or IT Support in a dynamic environment is desired
- Knowledge of ITSM platforms and help desk concepts is desired
- Experience with Google Workspace Applications (Gmail, Drive/Docs) is desired
- Experience producing knowledge base and training materials is desired
- Knowledge of technology procurement processes, asset management and documentation management is desired
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.