Technologies - Technical Administrative Assistant
On-siteTacoma, Washington, United States
Tacoma, Washington, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Manage the Technologies department by serving as the first contact for tech support calls, emails, and walk-ins. Process tickets through the electronic system, assign workloads to staff, and handle password resets for the Tribal network and Cisco phones. Oversee the phone system by managing auto-attendants, holiday schedules, and vendor orders for data lines, while tracking equipment purchases and maintaining the departmental budget. Route incoming correspondence, classify documents, and provide order status updates to department directors.
Required Qualifications
- High school diploma or general education degree (GED)
- At least four years of related experience and/or training
- Equivalent combination of education and experience
- Intermediate experience with Microsoft Office Suite including word processing, spreadsheets and database applications
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of organization
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Experience with taking minutes, transcription, purchasing and report generation
- Valid and unrestricted driver's license
- Proof of automobile insurance
- Ability to demonstrate an ability to work with individuals at all levels of the organization
- Ability to operate a typewriter, personal computer, multi-line telephone, calculator, facsimile, photocopier, ten-key
- Ability to read, write, communicate, and interpret information accurately in English
- Ability to concentrate and consistently produce accurate work
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