Technicien Support Apple macOS H/F

Support Level 2/3 users on macOS environments, ensuring operational stability for approximately 300 Macs primarily located at the Boulogne-Billancourt site. Diagnose and resolve complex hardware and software incidents, while installing, configuring, and maintaining macOS systems. Validate new macOS versions and applicative compatibilities, and administer Apple Park management solutions including Jamf, Intune, and Apple Business Manager. Maintain configuration compliance with Renault standards, update ServiceNow tickets and CMDB records, and contribute to knowledge transfer and service continuity. This Level 3 position requires a Bac+2 to Bac+5 degree with 3 to 5 years of Apple Enterprise experience.