Technicien Qualité Service Client – Résident (H/F)
On-siteVénissieux, Auvergne-Rhône-Alpes, France
Job Summary
Analyze performance indicators, benchmarks, and non-conformities to drive resolution and feed the PPM incident database. Expertise components and products while auditing end-of-line controls and quality walls. Manage supplier quality by planning surveillance audits, verifying response criteria, and preparing quality reporting. Monitor part availability, stock levels, and rejection rates, alerting on availability issues as needed. Support production teams during quality supplier incidents. Requires a quality background, significant industry experience, Office proficiency, and knowledge of quality tools (8D, Pareto, PDCA). English is mandatory; electrical and electronics repair skills are required. Full-time day shift with potential rotation based on client activity.
Required Qualifications
- Formation dans le domaine de la qualité
- Expérience significative sur un poste similaire en industrie
- Maîtrise du Pack office
- Bonne connaissance des différents outils qualité (8D, Pareto, Audit, PDCA, etc.)
- Bonnes connaissances en électrique et électronique (savoir effectuer des retouches sur faisceaux)
- Polyvalence
- Autonomie
- Adaptabilité
- Qualités relationnelles
- Travail en équipe
- Réactivité
- Maîtrise de l'anglais
- Contrat : CDI
- Horaires de journée
Desired Qualifications
- Pratique d'autres langues étrangères
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