Technician, Line Service (3rd shift, LGA FT)
$52,000–$56,160 year
On-siteFlushing, Michigan, United States
Job Summary
Perform aircraft fueling, towing, parking, de icing, placement, and basic cleaning while operating ground support equipment in accordance with safety standards. Ensure timely delivery of ground services for arriving and departing aircraft by maintaining continuous ramp awareness, including FOD prevention and weather monitoring. Promote safe operations by protecting customers, employees, aircraft, and equipment from harm while following all standard operating procedures. Greet passengers and flight crews with high energy, anticipate needs, and represent Modern Aviation professionally. Work variable shifts including nights, weekends, and holidays, standing or walking for extended periods while performing manual tasks.
Required Qualifications
- Overnight shift, 9:15PM to 6:00AM
- Perform aircraft fueling, towing, parking, de icing, placement, and basic cleaning
- Operate a wide range of aircraft ground support equipment in accordance with procedures and safety standards
- Ensure timely and accurate delivery of all required ground support services for arriving and departing aircraft
- Maintain continuous ramp awareness, including aircraft movement, FOD prevention, and changing weather conditions
- Perform duties with attention to detail and minimal supervision
- Promote safe operations by protecting customers, employees, aircraft, and equipment from harm
- Follow all company policies, standard operating procedures, and safety regulations
- Use sound judgment when making timely decisions during active operations
- Support a safety focused culture by maintaining awareness of ramp hazards and operational risks
- Deliver Modern Aviation's exceptional service by assisting passengers and flight crews with professionalism and care
- Greet customers with high energy, a positive attitude, and a willingness to exceed expectations
- Anticipate customer needs, offer additional services, and represent Modern Aviation in a professional manner
- Maintain a positive image with customers, vendors, partners, and airport stakeholders
- Work effectively with other Line Service Technicians, Customer Service staff, and Operations leadership
- Communicate clearly during aircraft movements and active operations
- Ability to stand or walk for extended periods of time
- Physical capability to perform frequent bending, reaching, and manual tasks
- Must meet physical demands associated with ramp operations
- Able to work variable shifts, including nights, weekends, and holidays, as required
- High school diploma or equivalent
- Must be at least 18 years of age
- Must have open availability as work schedules vary, including evenings and weekends
- Valid driver's license
- Strong verbal and written communication skills
- Strong mathematical aptitude
- Previous customer service experience preferred
- Basic knowledge of aircraft types and aircraft servicing practices preferred
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