Technician II
On-site · Houston, Texas, United States
Job Summary
Technician II performs on-site or in-house servicing, repairing and/or installation of customer equipment, including field support such as installation, troubleshooting and repair of electronic equipment and wiring, and configuration of component systems/firmware with upgrades/modifications; conducts preventive maintenance and documents activities. Responsibilities include installation and preventive/corrective maintenance of Windows- and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications, and fiber optic/Wi‐Fi/radio equipment; reporting with logs, responding to corrective maintenance requests, diagnosing and repairing hardware/software/system issues, restoring equipment to operation quickly, performing module/PC board swaps, isolating faults, field testing units, maintaining spare parts, and training less experienced technicians. Requires ability to read schematics/technical documents, strong communication, and ability to work at heights; preferred 2+ years of related experience, HS diploma/GED, and a valid driver’s license.
Required Qualifications
- High school diploma or GED strongly preferred
- Typically requires a minimum of 2 years of related experience
- Must maintain driver’s license in good standing
- Must be comfortable working at heights that could be in excess of 50 ft
- Experience with electronic toll collection systems, RFID, ANPR, or traffic control devices is highly desirable
- Advanced troubleshooting and repair skills for both hardware and software
- Proficiency with networking concepts, including TCP/IP and communication protocols
- Ability to read and interpret complex schematics and technical documentation
- Strong communication and organizational skills
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