Technician II
$62,400–$72,800 year
On-siteAtlanta, Georgia, United States
Job Summary
Install, configure, and troubleshoot low voltage solutions on customer sites while inspecting and auditing technician work. Direct on-site operations, train subcontractors and less experienced staff, and provide regular updates to project management teams. Maintain company vehicles and tools, complete administrative job requirements, and handle escalations for clients. Proficient in areas including voice, data, fire alarm, fiber, and CCTV. Requires LIFT and OSHA30 certifications, BICSI Installer 1 certification, and HIPAA training. Must be willing to travel for long-term projects and work varying shifts.
Required Qualifications
- Minimum of two years as a Technician I or equivalent experience
- Must have industry manufacturer certifications or equivalent structured cabling experience
- Must maintain LIFT and OSHA30 Certifications
- Must complete and maintain local installer licenses and cards
- Must complete and maintain BICSI Installer 1 certification
- Must complete HIPAA Training
- Must be willing to travel to support Telaid's business
- Must be able to bend, stoop, climb ladders to reach overhead ceiling areas and lift up to 45 lbs
- Must be flexible to work varying shifts based on business needs
- Must have strong organizational and communication skills, both written and verbal
- Must be a self-starter with initiative and problem-solving skills to run field projects with minimum direction
- Must have self-control to handle stress and provide exceptional customer service
- Must have the ability to multi-task and availability to work outside of normal scheduled work hours
- Must have the ability to travel to achieve quality and schedule demands
- Must be proficient in five of ten areas of focus: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking
- Must demonstrate knowledge of multiple areas of technologies, including but not limited to: CCTV, BOSCH, and product specific (Belden/Panduit) as outlined by Telaid
- Basic knowledge of Microsoft Suite (Outlook, Excel, Teams, Word, etc.)
Desired Qualifications
- Diverse knowledge of some of the following: network cabling, CCTV, Fire Alarm, intrusion, access control, and networking
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