Technician - Heavy Equipment Shop

Job Summary

Required Qualifications

• •high school education or equivalent
• •Technical background provided through a vocational school with studies in diesel equipment repair
• •3 to 5 years of mechanical experience with heavy equipment
• •preferably with Caterpillar
• •Strong working knowledge of hydraulics, power train and electrical systems
• •Solid understanding of work area metrics
• •ability to improve metrics and results
• •understands the value of 6 Sigma in the workplace
• •contributes when asked
• •Applies initiative
• •demonstrating a self-starting ability to daily work
• •proactively making improvements to the work process
• •good problem-solving skills
• •can identify problems
• •solicit other's opinions
• •offer valid solutions
• •Interprets and applies policies, procedures, and guidelines
• •Demonstrates a basic understanding of warranty administration
• •Responds to customer requests with a sense of urgency
• •treating customers as his/her highest priority
• •Takes personal responsibility with customers
• •keeping commitments
• •following through on requests
• •project professionalism with both internal and external customers
• •personal appearance
• •friendly, courteous treatment of peers, subordinates, and customers
• •A strong knowledge of the product
• •a good knowledge of the product market
• •strong respect for the Caterpillar influence
• •Can operate industry specific PC and main frame programs
• •basic understanding of MS Word
• •basic understanding of Excel
• •basic understanding of database systems
• •The ability to work overtime
• •weekends