Technician - Field Service

Diagnose and complete repairs to Cummins engines and related components at customer sites using specialized tools and documented procedures. Perform preventative maintenance activities in line with schedules and standards, while identifying and preparing required parts and tools efficiently. Engage customers in a courteous manner, anticipate needs, and identify additional service opportunities to ensure a positive experience. Escalate unresolved technical issues to experienced technicians or supervisors and complete all required documentation, including service worksheets and warranty claims. Maintain the service vehicle and tools, and ensure adherence to all Health, Safety, and Environmental policies. Support workshop repairs and assist other Cummins branches as required. WA driver's licence and Australian working rights are essential; mechanical trades qualification in Heavy Diesel Mechanic or Mobile Plant Mechanic is preferred.