Technician Field II - RAKA
On-site · Omaha, Nebraska, United States
Omaha, Nebraska, United StatesOn-siteFull TimeMid LevelAssociates DegreeUnknown
Type
Full Time
Level
Mid Level
Education
Associates Degree
Company size
Unknown
Job Summary
Oversee dispatch operations and provide leadership to the dispatch team in Omaha, ensuring efficient routing, driver dispatch, and same-/next-day service. Manage daily production metrics, escalate and resolve issues, coordinate with shops to maximize road-ready trucks, ensure accurate dispatch documentation, and implement new policies and procedures while tracking team performance and reporting on efficiency.
Required Qualifications
- Associate’s degree or equivalent from a technical school, or 6 months to 1 year of related experience/training
- Minimum of 5 years of experience in dispatch or transportation management
- Minimum of 2 years of experience managing a team of three or more employees
- Strong customer service orientation with excellent organizational and communication skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Committed to supporting the safe operation of the company, including drivers, helpers, shop personnel, and management staff
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