Technician/Advisor - Rockland, ME
On-site · Rockland, Maine, United States
Job Summary
Tech-Advisor role at VIP in Rockland, ME focusing on delivering exceptional customer experience by integrating service writing, technician duties, and VIP process adherence. Responsibilities include advising customers at the counter, performing vehicle inspections, supporting technicians, achieving billed-hour productivity, maintaining safety and facility standards, completing LMS and vendor trainings, earning and maintaining ASE certifications (C1, P2, G1, A4, A5), and effectively communicating with the team. The position requires up-to-date automotive servicing knowledge, strong written and verbal communication, organization, and the ability to work in a team-oriented environment. This non-exempt, hourly role typically follows a 5-day, 40-hour workweek.
Required Qualifications
- One year of related experience in automotive service field
- Completion of two-year college or technical school program recommended
- Current, valid driver’s license issued in state of residence
- Equipment Safety Certification
- ASE Certification C1 – Service Consultant required
- ASE Certification P2 – Parts Specialist recommended
- ASE Certification G1 – Maintenance and light repair recommended
- ASE Certification A4 – Suspension & Steering
- ASE Certification A5 – Brakes
- State Inspection License Required (where applicable)
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