Technician/Advisor - Farmington, ME
On-site · Farmington, Maine, United States
Job Summary
Tech-Advisor at VIP Auto Service in Farmington, ME, combining service-writer and installation-technician duties to educate customers, take and manage work orders, perform vehicle services, and uphold VIP safety and process standards. Responsibilities include assisting customers at the counter, communicating vehicle conditions based on MPI inspections, completing services per VIP procedures, maintaining safety and facilities, and pursuing required LMS and vendor trainings along with ASE certifications (C1, P2, G1, A4, A5). The role emphasizes customer engagement and achieving productive billed hours, with a standard 5-day, 40-hour work week and hourly pay.
Required Qualifications
- Knowledge, Skills, and Abilities: Excellent verbal and written communication; Sound business sense with ability to analyze, prioritize, identify, and implement solutions; Strong organization and time management skills; A comprehensive understanding of automotive servicing and the industry
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