Technical Writer
On-siteJacksonville, North Carolina, United States
Job Summary
Develop and maintain technical documentation supporting Government IT programs, including Standard Operating Procedures, work instructions, templates, and user guides. Gather technical information through interviews with Government personnel and subject matter experts, then review, edit, and revise all materials for clarity, accuracy, and consistency. Ensure documentation complies with Government standards and contractual requirements while supporting quality assurance reviews and coordinating updates from process improvements. Maintain document libraries and version-controlled repositories, prepare presentation materials and reports, and collaborate with project teams to reflect current operational procedures. Meet project deadlines while managing multiple documentation assignments. Requires an Active Top-Secret Clearance and proficiency with Microsoft Office Suite.
Required Qualifications
- Active Top-Secret Clearance
- Bachelor's degree or relevant technical writing experience
- Experience creating documentation within technical or Government environments
- Excellent written, editing, proofreading, and communication skills
- Strong organizational and time management abilities
- Proficiency with Microsoft Word, Adobe Acrobat, Microsoft PowerPoint, and Microsoft Office Suite
- Technical writing principles and document lifecycle management
- Development of SOPs, work instructions, templates, and user documentation
- Information gathering from technical personnel and stakeholders
- Document formatting, editing, and quality assurance
- Government documentation standards and version control practices
- Collaboration within multidisciplinary project teams
Desired Qualifications
- Experience supporting Department of Defense or Federal Government contracts
- Familiarity with SharePoint or other document management platforms
- Experience supporting enterprise IT or information technology programs
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