Technical Writer Lead
On-site · Atlanta, Georgia, United States or Milwaukee, Wisconsin, United States
Job Summary
Technical Writer Lead responsible for the strategy, development, and governance of client-facing technical documentation for FIS Government Solutions. Lead a small team of writers, review requirements/design inputs, assign tasks, produce client-facing deliverables (system documents, user manuals, report/interface specifications, job aids, training materials), mentor writers, conduct and facilitate reviews with state clients and SMEs, manage documentation repository and versioning, and enforce documentation standards and templates. Requires 7+ years in technical writing in software environments, ability to multi-task across multiple projects, and strong writing/editing skills with usability focus; proficiency with Word, Excel, PowerPoint, SharePoint/Teams, Jira, Snagit, and knowledge of content management concepts.
Required Qualifications
- Bachelor’s degree or the equivalent combination of education, training, and work experience in related field
Desired Qualifications
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