Technical Writer
$87,600–$131,300 year
HybridLouisville, Kentucky, United States
Job Summary
Create, revise, and maintain technical documentation for FORTNA products, including Operations & Maintenance Manuals, Technical Service Bulletins, installation guides, and application instructions. Collaborate with engineers and subject matter experts to gather source material from engineering drawings, specifications, and hands-on observation, then apply critical thinking to clarify and improve technical information. Review existing documentation to track revisions and coordinate stakeholder feedback, while helping establish guidelines and templates to ensure consistency. Lead writer meetings, provide mentoring to new hires, and manage multiple assignments with minimal supervision. This role supports both established and emerging technologies, requiring travel up to 15% to facilities and project sites for product exposure. Louisville-area candidates are preferred.
Required Qualifications
- Bachelor's degree in English, History, Communications, Technical Writing, or a related discipline, or equivalent relevant education and experience
- 5+ years of technical writing experience, or 3+ years of experience with a degree specialization in technical writing
- Strong written and verbal communication skills with the ability to translate technical concepts into clear, understandable language
- Ability to understand and navigate technical drawings, specifications, mockups, and product information
- Familiarity with CAD navigation or similar engineering/design tools
- Strong attention to detail and commitment to documentation accuracy
- Ability to work independently while remaining highly engaged with a cross-functional and geographically distributed team
- Proficiency with Microsoft Office Suite, Adobe Acrobat Pro, Photoshop/Illustrator or similar image editing software
- Willingness to participate in hands-on or site-based observation when needed
- Travel is up to 10–15% based on product and project needs
- Louisville-area candidates are preferred
Desired Qualifications
- Experience with MadCap Flare or similar documentation platform
- Experience developing documentation for industrial equipment, automation, robotics, material handling, distribution, fulfillment, manufacturing, aerospace, pharmaceutical, or another technically complex environment
- Experience developing installation, maintenance, operations, service, or similar technical documentation
- Experience working directly with engineers or technical subject matter experts to develop documentation from source information
- Experience using photographs, engineering drawings, diagrams, or other visual aids within technical documentation
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