Technical & Training Supervisor
On-site · Ho Chi Minh City, Ho Chi Minh City (HCMC), Vietnam
Job Summary
Deliver technical expertise, training programs, and field support to customers, distributors, and team members within the Automotive Refinish business. You will play a critical part in enhancing customer productivity, ensuring technical excellence and driving adoption of PPG products and digital solutions. Responsibilities include providing technical support to customers, including bodyshops, automotive dealers, distributors, and manufacturing plants; resolving technical issues and ensuring proper application of PPG products; conducting on-site product demonstrations and process optimization at customer locations; guiding the implementation of PPG digital tools across the organization (e.g., LINQ, MoonWalk, and DigiMatch); delivering structured technical training programs for customers, distributors, and our teams; developing and standardizing comprehensive training materials; supporting certification programs; training users on data-driven tools to improve efficiency; conducting testing and benchmarking against competitor products; providing improvement feedback to processes; and conducting regular audits to ensure compliance with technical standards.
Required Qualifications
- Bachelor's degree or equivalent experience in Automotive or related field
- Minimum 5 years of experience in technical or training roles within Automotive Refinish
- Experience with coating systems, color mixing, and application processes
- Experience establishing communication and engagement with prospects in both local language and English
- Deliver impactful presentations and conduct training sessions.
- Familiarity with digital color and paint management systems
- Customer-oriented mindset with technical problem-solving capabilities and field engagement
- Proficient in Microsoft Office (Excel, PowerPoint, Word)
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