Technical Training Specialist
On-siteVirginia Beach, Virginia, United States
Job Summary
Deliver instructor-led technical training in classroom, virtual, and hybrid environments for CompTIA certifications, Microsoft Power Platforms, and SharePoint. Prepare and validate labs, troubleshoot live technical issues, and demonstrate real-world use cases while answering advanced learner questions. Maintain current certifications, review exam changes for curriculum updates, and document delivery observations to partner with Learning & Technology on continuous improvement. Monitor engagement, coach learners, and represent SkillOps professionally while traveling to client locations as required for onsite delivery.
Required Qualifications
- 3+ years delivering instructor-led technical training or comparable technical education
- Expertise in one or more Microsoft technologies, CompTIA certification domains, or enterprise software platforms
- Strong technical troubleshooting skills in live learning environments
- Excellent presentation, facilitation, and communication skills
- Ability to simplify complex technical concepts for learners with varying experience levels
- Experience working with virtual labs, cloud-based learning environments, or hands-on technical labs
- Strong organizational skills and attention to detail
- Ability to work independently while collaborating across departments
- Willingness to travel to client sites as required
Desired Qualifications
- Current CompTIA certifications (A+, Network+, Security+, or equivalent)
- Microsoft Certified Trainer (MCT)
- Experience teaching adult learners and certification preparation courses
- Experience developing or improving technical curriculum
- Experience with Learning Management Systems (LMS)
- Knowledge of Microsoft 365, Azure, and enterprise productivity platforms
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