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Amplitudes1 week ago

Technical Trainer, EMEA (London Office)

Hybrid · London, England, United Kingdom

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Industry
TECH

Job Summary

Technical Trainer to enable customers across the EMEA region (based in London) with Amplitude's product suite. Deliver engaging training sessions (live virtual, in-person workshops, and asynchronous formats) for customers, partners, and internal teams; tailor content to diverse skill levels; develop deep product expertise across Analytics, Session Replay, Experimentation, and Guides & Surveys; leverage AI tools to enhance training design and scale impact; collaborate with global Education team and support regional partners. Willingness to travel 50–60% across the EMEA region with hybrid work arrangements; fluency in English and French (Spanish a plus) and strong facilitation and executive-level communication skills are required.

Required Qualifications

  • Three plus years (3+) with Technical Trainer experience with a SaaS / AI company
  • Fluency in English and French (required) — ability to deliver training and communicate with customers in both languages
  • Proficiency in Spanish (nice to have)
  • Exceptional live facilitation skills
  • Demonstrated experience tailoring enablement based on discovery
  • The ability to explain complex analytics and AI-driven concepts clearly to both technical and non-technical audiences
  • Executive-ready communication skills and confidence presenting to senior stakeholders
  • Hands-on experience with product analytics platforms and a strong understanding of customer behavior analytics
  • Willingness to travel 50–60% across the EMEA region, with occasional global travel
  • Based in London
  • Active experimentation with emerging AI tools and demonstration of AI-driven workflows to improve training effectiveness
  • Growth mindset and ownership mentality
  • Strong organizational skills for managing multiple projects and stakeholders

Desired Qualifications

  • Three plus years (3+) with Technical Trainer experience with a SaaS / AI company
  • Fluency in English and French (required) — ability to deliver training and communicate with customers in both languages
  • Proficiency in Spanish (nice to have)
  • Exceptional live facilitation skills
  • Demonstrated experience tailoring enablement based on discovery
  • Ability to explain complex analytics and AI-driven concepts clearly to both technical and non-technical audiences
  • Executive-ready communication skills and confidence presenting to senior stakeholders
  • Hands-on experience with product analytics platforms and a strong understanding of customer behavior analytics
  • Active experimentation with emerging AI tools and demonstration of AI-driven workflows to improve training
  • Comfort operating in ambiguity and contributing to process improvement
  • Strong organizational skills for managing multiple projects and stakeholders
  • Growth mindset and ownership mentality
  • Willingness to travel 50–60% across the EMEA region, with occasional global travel
  • Based in London
  • Hybrid work arrangement
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Amplitudes

Technical Trainer, EMEA (London Office)

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