Technical Support Specialist
$62,400–$79,200 year
Remote · Deerfield Beach, Florida, United States or New York City, New York, United States
Deerfield Beach, Florida, United States or New York City, New York, United StatesRemoteContract$62,400–$79,200 yearMid LevelBachelors DegreeUnknown
Type
Contract
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown
Job Summary
Immediate opportunity for a Technical Support Analyst to provide 24X7 first-line support for Warehouse Automation technologies, troubleshoot and configure network and connectivity issues, and mentor team members in a contract-to-hire position.
Required Qualifications
- 8+ years of help desk support experience
- High-level understanding and experience in network troubleshooting, network design topology, TCP/IP knowledge, VLANS, and routing
- Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology
- Exposure to ITIL foundational structures
- Warehouse experience
Desired Qualifications
- Industry-related certifications (A+, Security+, Network+, ITIL, Microsoft MCP/MCSE)
- Bachelor's degree
Additional Requirements
- Must be authorized to work in the US. Sponsorships are not available.
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