Technical Support Specialist
$62,000–$141,000 year
On-site · Arlington, Virginia, United States or Alexandria, Virginia, United States
Job Summary
Technical Support Specialist for Booz Allen serving Army/DoD client, delivering reliable IT services, troubleshooting across Windows/Linux, collaborating with cybersecurity, network, and engineering teams to maintain mission readiness; responsibilities include hands-on troubleshooting, system maintenance, end-user support, and producing technical documentation to support secure, compliant operations for warfighters and government partners.
Required Qualifications
- 3+ years of experience working on complex networked distributed systems
- 3+ years of experience with Microsoft Windows or Linux Operating systems
- Experience supporting and collaborating with DoD operational personnel
- Ability to troubleshoot and resolve issues with basic network and operating systems
- Bachelor’s degree
- DoD 8570 IAT Level II Certification such as Security+ Certification
- TS/SCI clearance
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