Technical Support Specialist
Hybrid · Kolding, South Denmark, Denmark
Job Summary
Technical Support Specialist providing high-level remote and onsite technical support for pumps, valves, cleaning, and mixing equipment across food, dairy, personal care, and pharma industries. Troubleshoots complex technical issues remotely and onsite, supports selection, sizing, and configuration of engineered products using technical tools, participates in customer meetings, and collaborates with R&D, Production, Product Management, and Supply Chain to drive continuous improvement. Works in Alfa Laval’s hybrid model with the office-based role located in Kolding, Denmark, and an estimated travel commitment of 30–50 days/year.
Required Qualifications
- Educational background in Dairy Technology, Food Process Engineering, Chemical Engineering, Mechanical Engineering, Marine Engineering (Maskin Mester) or similar
- Experience in food, dairy, pharma, personal care, or process industry
- Technical understanding of pumps, valves, cleaning, and mixing systems
- Hands-on experience with commissioning, installation, maintenance, troubleshooting, or design of process plants
- Ability to build strong networks and collaborate across global teams
- Experience supporting customers or technical teams at a regional or global level (advantage)
- Strong English communication skills (written and spoken)
- Curious, proactive, and customer-centric mindset
- Ability to work independently and across teams
- Willingness to travel (approximately 30–50 days/year)
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