Technical Support Representative - Little Ferry NJ
On-siteLittle Ferry, New Jersey, United States
Job Summary
Record and complete all customer phone contacts within the prescribed database and execute the entire AOG Response process consistently. Coordinate with the Worldwide Technical Front Line team to resolve issues and troubleshoot aircraft discrepancies to meet response time goals. Review technical manuals for revision recommendations and assist customers in obtaining necessary parts from Spares. Submit owner information changes and attend Worldwide Front Line meetings annually as prescribed. Requires an A&P license, minimum two years of experience with Falcon Jet aircraft systems, and some travel. French language knowledge and avionics background are desired.
Required Qualifications
- A&P license
- Minimum two (2) years of work experience on or with Falcon Jet aircraft systems, i.e., avionics, engines or equivalent to those installed on Falcon Jet aircraft
- Good computer and telephone communication skills
- Some travel
Desired Qualifications
- Pilots license
- Inspection Authorization
- Avionics background
- Knowledge of French language
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.