Technical Support Manager
On-site · Rochester, New York, United States
Rochester, New York, United StatesOn-siteFull TimeSenior LevelNot SpecifiedUnknown
Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Unknown
Job Summary
Oversee daily service operations, lead customer support teams, supervise staff, monitor tickets and KPIs, manage software solutions used across the organization, partner with stakeholders on technology services, evaluate vendors and procurement, oversee planning, setup, distribution, and support for end users, maintain knowledge resources, and support ongoing technology innovation for teaching, research, simulation, and operations.
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