Technical Support Executive - Singapore Market
Remote · Selangor, Malaysia
Selangor, MalaysiaRemoteFull TimeEntry LevelNot SpecifiedEnterprise
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Enterprise
Job Summary
Provide remote technical support to customers via telephone and email, resolve cases within service level targets, educate customers on printer and printing software technology, contribute to knowledge management, and build customer-focused relationships while adhering to company policies and procedures.
Required Qualifications
- Degree in any discipline
- Fresh graduate encouraged
- At least one (1) year working experience in contact center or customer support related field
- Proficient in MS Office
- Excellent communication and problem-solving skills
- Highly motivated and result-oriented team player with good interpersonal skills
- Able to work independently and as a team
- Pleasant disposition and attitude
- Ability to handle stressful situation appropriately
- Able to work on rotational shifts and public holidays
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