Technical Support Engineer, Professional Senior
HybridGeorge Town, Penang, Malaysia
Job Summary
Manage technical integration between Zebra products and customer applications by acting as the liaison between partners, customers, sales, engineering, and product management. Design, develop, and deliver integration solutions covering the full implementation lifecycle while translating complex business challenges into technical process solutions. Provide support to partners, integrators, and customer technical resources, manage project delivery for integration solutions, and create training materials and technical papers based on best practices. Work with customers and partners to create solutions that integrate with Zebra devices.
Required Qualifications
- Manages as the technical liaison between Partners, Customers, Technical Support, Sales, Engineering and Product Management
- Responsible for design, development and delivery of integration solutions, covering all technical aspects of the implementation lifecycle
- Understands complex business challenges and translates them into process/technical solutions
- Provides support for partners, integrators and customer's technical resources in delivering solutions
- Responsible for project management of integration solutions of Zebra products and solutions
- Documents and creates technical papers based on best practices for application development
- Creates training materials and participates in training programs
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