Technical Support Engineer
On-site · Böblingen, Baden-Wurttemberg, Germany
Job Summary
Technical Support Engineer is responsible for day-to-day vehicle support across the EU region, safeguarding vehicle uptime and providing hands-on support to our retail partner network. The role also covers vehicle readiness and technical assistance at press and special events throughout Europe. Working closely with the Aftersales team and internal stakeholders, the Technical Support Engineer plays a critical role in protecting customer brand confidence, while identifying opportunities for continuous process improvement. The position works in close cooperation with our factory and technicians to review repairs, provide direct technical assistance (remote and on-site, as required), compile technical reports, and coach, train and develop both internal teams and — over time — our wider service network.
Required Qualifications
- Proven Aftersales and Technical Service Engineering experience, ideally gained with a vehicle manufacturer (OEM) or within the wider motor trade.
- Workshop background, preferably as a Master Technician or Workshop Manager.
- Recognised technical qualification or equivalent demonstrable experience.
- Fluent English is required; German language skills are strongly preferred.
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