Technical Support Engineer II
$60,000–$60,000 year
Remote · United States or US
Job Summary
Technical Support Engineer II at Mitratech provides world-class application support for enterprise software, serving as a subject-matter expert to resolve complex issues, conduct root-cause analyses, and guide upgrades. The role involves troubleshooting across application servers, middleware, and databases; collaborating with a global team of engineers and developers; documenting client configurations; and aiding in planning deployment and enhancements. Strong communication, problem-solving, and cross-functional collaboration skills are essential, along with experience in .NET or Java/J2EE applications, application servers (IIS, Tomcat, WebLogic, WebSphere), and relational databases (Oracle, SQL Server). This is a remote-friendly role based in the US with an anticipated base salary of $60,000 annually.
Required Qualifications
- Bachelor or Master of Science in Computer Science/Engineering or relevant experience required.
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