Technical Support Engineer
$90,000–$130,000 year
Remote · Santa Monica, California, United States or Los Angeles, California, United States
Santa Monica, California, United States or Los Angeles, California, United StatesRemoteFull Time$90,000–$130,000 yearMid LevelBachelors DegreeUnknown
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown
Job Summary
Seeking a Technical Support Engineer at EVPassport to troubleshoot complex issues in EV charging systems with a focus on customer support, requiring a Bachelor's in related field and 3+ years experience in the EV sector.
Required Qualifications
- Bachelor's degree in Electrical Engineering, Computer Science, or a related field
- 3+ years of experience in the EV industry with hands-on expertise in charging infrastructure, firmware, and IoT connectivity
- Strong troubleshooting skills across hardware, software, and networks
- Excellent communication abilities to explain technical details to varied audiences
- Experience with ticketing systems (e.g., Salesforce, Jira)
- Familiarity with EV standards like OCPP, and basic coding for debugging
- Passion for clean energy technologies and a curiosity driven problem-solving mindset
Desired Qualifications
- Experience building automation workflows in Salesforce (e.g., Flows, Process Builder, and other automation tools)
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