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Ketch3 weeks ago

Technical Support Engineer (East Coast)

Remote · United States or New York City, New York, United States

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown

Job Summary

Technical Support Engineer responsible for providing remote East Coast-based support to customers. Handles troubleshooting of software/hardware, network issues, and service desk tasks; aims to resolve incidents efficiently, maintain SLAs, and assist customers across New York, Boston, and Atlanta regions while working remotely from the USA.

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Ketch

Technical Support Engineer (East Coast)

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