Technical Support Associate
$75,234–$91,957 year
HybridMelville, New York, United States
Job Summary
Collect, validate, and maintain parametric data across NIC's component portfolio including capacitors, inductors, and resistors. Support development of technical datasheets and product documentation while conducting research to ensure specification accuracy. Assist with website content updates, parametric search optimization, and product page management. Collaborate with engineering, product management, and marketing teams to maintain data consistency using internal tools and spreadsheets. Organize structured component data and contribute to improving technical documentation workflows. This entry-level role offers exposure to component-level electronic design and customer-facing technical resources for recent engineering graduates.
Required Qualifications
- Recent graduate in Electrical Engineering, Computer Engineering, or related field
- Strong interest in electronic components and circuit-level/system-level design
- Detail-oriented with the ability to work with structured technical data
- Strong written and verbal communication skills
- Comfortable working across both technical and documentation-oriented tasks
- Proficiency with Microsoft Excel (data organization, filtering, basic analysis)
- Familiarity with Adobe InDesign or similar tools for document formatting
- Basic experience with website content management, HTML, or CSS
- Interest or exposure to technical marketing, product documentation, or content creation
- Any familiarity with passive components (capacitors, inductors, resistors)
- Must be able to travel to an Arrow office location as requested by Arrow leadership
Desired Qualifications
- Strong interest in component-level electronic design
- Exposure to how engineering data is translated into customer-facing technical resources
- Interest in working with colleagues and suppliers worldwide
- Fully remote arrangement
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