Technical Success Consultant
Hybrid · Calgary, Alberta, Canada
Job Summary
Lead workshops and coaching sessions to guide the customer in using AVEVA solutions to realize their use cases. Act as a technical liaison to assigned customer accounts, collaborating with Customer Success Managers, to maximize customer value and drive new business. Lead strategic conversations with customers to guide them through use case discovery and position AVEVA products and infrastructure to address those needs. Lead conversations to help focus on the vision where AVEVA solutions adds business value, at all customer levels (Administration/IT Staff, Operations Management and Staff, C-level executives). Demonstrate initiative and self-motivation to deliver high quality results and participate in internal/external training to stay current with technologies. Influence and drive adoption of AVEVA solutions through product demonstrations, Proof of Value, and other promotional activities. Assist with risk/benefit analysis to help the customer understand deployment options. Proactively engage Enterprise Customers to promote enterprise-wide adoption and implementation. Mentor other team members on industry, product, and/or technology topics.
Required Qualifications
- Bachelor’s degree or higher in engineering or another technical field
- 5+ years experience with real-time operational data systems within an industrial manufacturing and/or operating industry
- Hands-on AVEVA solutions experience (highly desired)
- Strong leadership, customer service, and interpersonal relationship skills
- Solid oral, written, presentation, and communication skills
- Ability to work as part of a team to solve problems and share best practices
- Ability to set priorities and manage multiple activities
- Willing and able to travel, as required
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.