Technical Services Manager
$90,000–$110,000 year
Remote · United States
Job Summary
The Operations Technical Services Manager leads remote, customer-facing coordination for commissioning, field service, and lifecycle support of electrical distribution and critical infrastructure projects across data centers, utilities, industrial facilities, oil & gas, and clean energy clients. Responsibilities include coordinating commissioning activities, field service support, spare parts logistics, and cross-functional communication between customers, engineering teams, and third-party providers; managing project timelines, deliverables, and risk; supporting service proposals and lifecycle management; providing first-line technical coordination for customer inquiries; and traveling as needed to support project coordination and requirements. The role requires a strong background in service or project management within industrial power equipment environments, ability to read drawings and submittals, proficiency with Bluebeam, MS Dynamics, ERP/CRM systems, and project tracking tools, and excellent communication and organizational skills. A Bachelor’s degree in Engineering, Business, or a related field is required; MBA is preferred. Willingness to travel up to 30%. No visa sponsorship available.
Required Qualifications
- Bachelor’s degree in Engineering, Business, or a related field
- MBA preferred, but not required
- Minimum of five years of experience in service management or project management within critical infrastructure or industrial environments
- Experience in industrial power equipment, electrical infrastructure, or related industries preferred
- Experience working with international teams is a plus
- Ability to work independently in a remote environment
- Strong service management experience in industrial, electrical, or field service environments
- Ability to read and interpret drawings, schedules, and technical submittals
- Familiarity with Bluebeam, MS Dynamics, ERP systems, CRM platforms, and project tracking tools
- Excellent written and verbal communication skills
- Strong organizational, problem-solving, and risk assessment abilities
- Ability to lead initiatives, take ownership, and manage multiple priorities
- Detail-oriented with strong follow-through skills
- Willingness to travel up to 30%
- No visa sponsorship available for this position
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