Technical Services Coordinator
$46,000–$60,000 year
HybridSt. Louis, Missouri, United States
Job Summary
Partner with business teams and IT professionals to support Safety National's policy administration systems and ensure applications meet business requirements. Assist with technical support activities, participate in User Acceptance Testing, document business processes, and maintain knowledge-based resources. Serve as a liaison between users and IT to identify, log, and track system issues while supporting continuous improvement efforts. This non-exempt role requires clocking in and out for all hours worked, with a target base salary of $46,000 to $60,000. The position includes a hybrid schedule with at least three days in the St. Louis Corporate Office.
Required Qualifications
- Experience with development and execution of test cases based upon system specifications and documentation.
- Strong written and oral communication skills with the ability to maintain a professional attitude.
- Intermediate proficiency with Microsoft Office Suite.
- Ability to manage shifting priorities and multiple time-sensitive projects with varying deadlines.
- Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future.
- This position allows for a hybrid work schedule which includes a minimum of 3 days per week in our St. Louis Corporate Office, located at 1832 Schuetz Rd. Saint Louis, MO.
- All employees are required to submit work from home requests and follow our Work From Home policy, which will be provided to all candidates selected to interview.
Desired Qualifications
- College education preferred.
- Insurance designations.
- Experience supporting policy administration systems or similar business applications.
- Experience documenting business processes, procedures, or knowledge-based articles.
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