Technical Service Rep
On-site · Millersburg, Ohio, United States
Job Summary
Directly manage daily service requirements for assigned accounts, ensuring quality of coatings and troubleshooting technical problems. Responsibilities include on-site product testing, customer training, process documentation, and auditing. Must stay updated on product knowledge and industry trends, and provide reporting of activities. Collaboration with team members to address complex issues is key. Skills required include excellent communication, leadership, analytical abilities, and computer proficiency.
Required Qualifications
- Minimum 1-year related finishing experience or laboratory formulation experience.
- Professional training in related business and/or professional seminars.
- Excellent motivational facilitator skills.
- Excellent people and leadership skills.
- Excellent analytical and organizational skills.
- Excellent verbal and written communication skills.
- Excellent score on color examination.
- Computer skills include word processing and spreadsheets.
- Ability to objectively assess positive performance and address performance issues.
- Self-motivated, proactive, aggressive, and self-assured work ethics.
- Ability to think creatively to define and address personal, group or business needs and opportunities.
- Ability to travel as required.
- Outstanding problem solving and critical thinking skills.
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