Technical Service Manager
$135,200,000–$156,000,000 year
On-siteShelton, Connecticut, United States
Job Summary
Manage day-to-day operations of assigned location or department by providing solutions to local business topics, conducting client communication, and ensuring strict regulatory compliance. Lead hiring, training, and performance reviews for direct reports while mentoring a team of technicians and coordinating schedules for larger jobs. Apply industry knowledge to offer technical options, prepare quotes, perform job walks, and audit field work for quality against profitability goals. Collaborate with leadership to develop strategic business initiatives, prepare reports, and establish safety records with HSE. Maintain NETA certification and adhere to all safety rules and best practices.
Required Qualifications
- Associate degree in related field or experience equivalency
- Minimum of 5 years related experience
- Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA
- Experience with MCC's, Breakers, relay testing, etc.
- Training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program)
- Thorough understanding of heavy industrial, utility, large commercial, renewable energy
- Ability to troubleshoot complex business issues
- Must be able to work safely and adhere to all electrical safety procedures
- Must be available for out-of-town work
- Valid driver's license
- Proven leadership and mentoring skills
- Strong communication (written and oral)
- Strong oral and written communication skills
- Able to work with various people throughout the organization-Customer Focused
- Focus on accuracy and efficiencies
- Must be able to work safely and adhere to all electrical safety procedures
- Must be available for out-of-town work
- Must be able to work safely and adhere to all electrical safety procedures
- Must be able to work safely and adhere to all electrical safety procedures
Desired Qualifications
- Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, etc.
- Training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program)
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