Technical Sales Engineer
RemoteAustralia or Canada
Job Summary
Lead technical discovery conversations to understand customer workflows and challenges, then plan, prepare, and deliver high-quality live software demonstrations across the Rocscience product suite tailored to each application. Support the sales cycle as a technical partner by managing evaluations, trials, and proofs of concept, while acting as the key point of contact for customer enquiries regarding modelling approaches and geotechnical applications. Deliver software training, technical workshops, and courses for customers across the APAC region, and represent Rocscience at conferences, industry events, and customer meetings. Report to the Sales Director, APAC, collaborating with colleagues across Sales, Technical Services, Product, and Engineering to share customer feedback that strengthens our products.
Required Qualifications
- A degree in Geotechnical Engineering, Mining Engineering, Civil Engineering, Geology, or a closely related discipline
- At least five years of experience in an engineering-related role
- Strong hands-on experience with RS3, including demonstrated competence in 3D finite element modelling of geotechnical problems
- A solid grounding in geotechnical and rock mechanics principles, including slope stability, finite element analysis, limit equilibrium, settlement, groundwater, and rock and soil behaviour
- A customer-centric mindset, with strong listening and discovery skills and the ability to frame software solutions around a customer's engineering problem rather than simply a list of product features
- Strong written and verbal communication skills, with the ability to explain complex technical concepts, assumptions, reliability, and risk to a variety of audiences
- Confidence presenting and demonstrating technical material to individuals and groups
- Willingness to travel within Australia and occasionally internationally for customer visits, courses, conferences, and industry events
Desired Qualifications
- Open-pit slope stability and rock mechanics, particularly within the Australian mining and resources sector, including coal, iron ore, gold, or copper
- Working knowledge of the wider Rocscience product suite, including Slide2, Slide3, RS2, Settle3, RSPile, RocSlope2, RocSlope3, RocFall2, RocFall3, and Dips
- Previous experience in technical sales, applications engineering, product specialist, or geotechnical consulting roles
- Practical site or operational experience on mining, tunnelling, or civil infrastructure projects
- Experience delivering software training, technical courses, workshops, or conference presentations
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