Technical Project Manager
HybridJohannesburg, Gauteng, South Africa
Job Summary
Coordinate planning and delivery of small to medium-sized technical projects in the South Africa region, ensuring alignment with scope, timelines, and quality standards. Assist in defining project objectives, schedules, and communication plans while monitoring risks and dependencies. Work with technical teams to understand integration requirements and translate concepts for non-technical stakeholders. Serve as a point of contact for customers during project execution, participating in meetings and occasionally supporting on-site client visits. Provide regular status updates to stakeholders and project leads. Collaborate with cross-functional teams for resource coordination and issue resolution.
Required Qualifications
- Proven experience in customer success, project management, or a related role
- ideally within payments, fintech, or SaaS
- Passion for delivering exceptional customer experiences, project planning and execution and critical problem-solving
- Strong verbal and written communication skills
- ability to engage at all levels
- Ability to understand and explain technical payment solutions to non-technical audiences
- Strong technical understanding
- solid project coordination skills
- ability to engage effectively with internal teams and external customers
- Strong organizational skills
- ability to manage multiple projects, programs and priorities
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