Technical Project Manager

Job Summary

Required Qualifications

• •College Degree
• •5-7+ years experience in digital strategy with strong existing knowledge of indirect and direct-to-consumer website operations
• •Proficiency in creating and managing timelines in ServiceNOW, or another project management tool that can import in ServiceNOW
• •Experience and proficiency in working in ServiceNOW
• •High level of proficiency in the Microsoft tools of PowerPoint, Excel, Word, TEAMS and Outlook
• •Ability to work independently and handle multiple projects simultaneously with strong time management skills and prioritization
• •Ability to effectively analyze and translate data into actionable business plans
• •Creative problem solver with the ability to prioritize initiatives and anticipate business needs
• •Ability to build effective partnerships and interact successfully with diverse individuals at all levels
• •Sharp analytical and problem-solving skills, with the ability to interpret complex data into actionable insights and optimizations
• •Demonstrated ability to think strategically, innovatively, and creatively using sound business judgment and quantitative skills
• •Passion and understanding for digital (strategy and basic technical)
• •Results-oriented team player with a proven ability to influence others
• •Self-motivated, results and solution oriented, strategic thinker
• •Strong time management and prioritization skills
• •Strong ability to manipulate large sets of data
• •Excellent written and verbal communication skills, with the ability to participate in presentation skills to senior leadership
• •Must to be able to work in an office environment
• •Leads with Human Sensitivity – Demonstrates respect, develops others (i.e. explains strategic objectives and the meaning of projects; manages senior/junior members as needed) and enriches team dynamics (i.e. motivates the team to work with diverse personalities and cultures)
• •Displays Sensitivity to Our “Métier” – Focuses on quality, continues to build personal knowledge of the beauty business and understanding of beauty and Consumer Behaviors
• •Demonstrates Entrepreneurship – Takes initiative (i.e. demonstrates resourcefulness), focuses on customers, improves performance (i.e. improves work processes to save time and resources) and develops a vision. Considers consumers a company asset
• •Innovates – Shows curiosity, imagines creative solutions generating business value, promotes team creativity and utilizes data to draw new insights
• •Achieves Results with Integrity – Conveys energy, focuses on results, deliverables and follow-through (i.e. accelerates multiple tasks to meet deadlines) and acts with integrity
• •Manages Complexity – Reasons from multiple perspectives (i.e. analyzes issues by combining listening, observation, reasoning and common sense) and makes decisions (i.e. finds solutions when facing dilemmas)
• •Interacts Effectively – Listens and communicates effectively (i.e. presents confidently and convinces others) and actively networks
• •Must be able to lift 50 lbs

Desired Qualifications

• •Highly proficient in the use of ServiceNOW for timeline creation, management and Demand/ticket creation
• •Highly proficient in the use of Microsoft Office (Word, Excel, Outlook, Teams and Powerpoint)
• •Excellent written and verbal communication skills, with the ability to participate in presentation skills to senior leadership