Technical Project Manager I
RemoteUnited States
United StatesRemoteFull TimeMedium
Full TimeMedium
Job Summary
Triage complex technical issues across backend systems, perform root-cause analysis on production anomalies, and write custom SQL queries to extract and validate operational datasets. Manage engineering escalation pipelines, oversee system deployments, and drive project execution in Jira while translating technical findings for leadership. Maintain architectural versioning through configuration control documents and optimize Confluence knowledge bases to ensure reference materials remain current. Coordinate with developers and systems engineering teams to ensure project deliverables meet structural accuracy and integrity requirements.
Required Qualifications
- Bachelor's degree in Computer Science, Engineering, Information Systems, Data Analytics, or a related technology-focused discipline
- 2+ years of experience operating in a technical data analysis, product support, or technical project coordination role
- Hands-on proficiency with relational databases (specifically SQL Server) with the ability to write scripts from scratch
- Deep familiarity with MS Excel functions, including advanced formulas, data cleanup, and pivot tables
- Solid fundamental understanding of back-end systems, complex, fully automated data flows, and computing technologies
- Familiarity with reviewing server/application logs to track down software bugs or data pipeline failures
Desired Qualifications
- Experience with Jira and Confluence for project tracking and documentation
- Exposure to incident management, production support, or operational troubleshooting environments
- Experience reviewing logs, debugging issues, and supporting root cause analysis
- Prior experience working in high-pressure incident management, site reliability, or production troubleshooting teams
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