Technical Project Manager: Business & Data Systems (SY26-27)
On-siteBoston, Massachusetts, United States
Job Summary
Collaborate with principals, educators, and district leadership to assess operational challenges and define business requirements for technology solutions. Translate non-technical user needs into detailed technical specifications, user stories, and process maps for the Technology and Data & Accountability teams. Lead requirements-gathering sessions, manage development and testing phases, and assist in user acceptance testing and training material creation. Query, extract, and analyze operational data from district systems to support decision-making, while developing reports and dashboards to highlight efficiency trends. Evaluate existing workflows to identify bottlenecks and design improvements using automation tools, ensuring compliance with student privacy laws. Maintain comprehensive documentation of business processes, system architectures, and data flows.
Required Qualifications
- Bachelor's degree in Business Administration, Information Technology, Computer Science, Education, or a related field
- 2 years of experience in business analysis, data analysis, or a similar systems-focused role
- Proficiency and/or expertise with statistical analysis software and programming languages such as STATA, R, SQL, etc.
- Experience with workflow automation platforms and advanced spreadsheet functions (Excel/Google Sheets)
- Exceptional 'translation' skills: the ability to explain complex technical concepts to non-technical educators and explain educational needs to technical developers
- Strong active listening and empathy to truly understand the pain points of school and district staff
- Excellent written and verbal communication skills
- Strong analytical, problem-solving, and critical-thinking abilities
- Current authorization to work in the United States
- An understanding of and commitment to gain greater understanding of what is necessary for an urban school system to enjoy continuous improvement in an increasingly complex and competitive environment
- A deeply held and unyielding belief in the overarching mission of public education
Desired Qualifications
- Prior experience working in a K-12 school district, higher education, or the public sector
- Experience with Business Intelligence and data visualization tools (e.g., Tableau, Power BI, Google Looker Studio)
- Familiarity with K-12 specific software, particularly Student Information Systems (SIS)
- Familiarity with Boston and Boston Public Schools
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