Technical Program Manager - Wholesale Roaming
$130,000–$145,000 year
On-siteMountain View Santa Clara County, California, United States
Job Summary
Lead multiple strategic programs from charter through post-launch review, building integrated plans that cover scope, milestones, dependencies, and operational readiness. Establish governance forums for executive reporting, identify critical-path risks early, and drive mitigation across technical, commercial, and operational stakeholders. Coordinate Sales Engineering with Product, Network, Engineering, Operations, and partner teams to remove dependencies and move high-impact initiatives from definition to launch. Improve intake, prioritization, and change control practices while translating technical detail into business implications for decision-making. Define outcome metrics to ensure programs deliver tangible business impact rather than simply completing activities.
Required Qualifications
- 8+ years of experience in technical program management, product operations, engineering operations, or complex delivery
- Experience owning programs that span multiple teams
- Demonstrated success leading ambiguous initiatives involving technical architecture, operations, commercial requirements, and external partners
- Strong program design, planning, dependency management, risk management, executive communication, and facilitation skills
- Ability to understand telecommunications, network, or platform concepts sufficiently to challenge assumptions and connect technical tradeoffs to business outcomes
- Excellent written communication and a track record of creating durable operating mechanisms
Desired Qualifications
- Experience in telecommunications, satellite, IoT, mobile networks, carrier partnerships, or a similarly regulated and infrastructure-intensive environment
- Familiarity with MNO onboarding, network launches, solutions engineering, or partner delivery
- Experience with Jira, Confluence, Slack, Google Workspace, dashboards, and portfolio-planning tools
- PMP, PgMP, or Agile certification
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