TECHNICAL PROGRAM MANAGER
$155,563–$179,712 year
On-site · Daly City, California, United States
Job Summary
Technical Program Manager leads the NEMS IT PMO, establishing and operating enterprise PMO governance, standards, and tooling; owns IT project intake and prioritization with CIO, maintains real-time portfolio visibility, and delivers weekly dashboards and monthly steering reports. Supervises PMO staff (Senior Project Manager IT, Technical Project Manager, Project Coordinators), mentors junior PMO personnel, and provides program governance for cloud build, network deployment, data center programs, and Epic/EHR initiatives. Manages cross-program dependencies, ensures accountability across infrastructure and application/EHR workstreams, governs Epic program portfolio and AI/innovation lifecycles, coordinates development, clinical, and operational stakeholders, and leads vendor relationship management and performance reviews. Requires Bachelor’s degree (Master’s preferred) and 7+ years of IT PM experience, with strong project management tooling (Jira, MS Project, Excel, PowerPoint). Must have healthcare/FQHC experience a plus and fluency in English.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Business, Public Health, or a related field
- Master's degree strongly preferred
- 7+ years of IT project and program management experience, preferably in a healthcare or FQHC setting
- Proven experience establishing or leading an IT PMO, including governance frameworks, portfolio management, and executive reporting
- Demonstrated experience directly supervising and managing a team of project managers and coordinators, including performance management and staff development
- Experience governing infrastructure programs including cloud migrations (Azure preferred), data center builds, network deployments and EHR programs; Epic project management experience strongly preferred
- Experience managing AI adoption, innovation, or emerging technology programs
- Experience with vendor program management including SOW governance, SLA accountability, and vendor escalation management
- Excellent written and verbal communication skills for both technical and non-technical audiences, including C-suite stakeholders
- Must be able to read, write, and speak English fluently
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