Technical Program Manager
On-siteGolden, Colorado, United States
Job Summary
Coordinate workload management and program delivery across Cloud, Test, and Space Infrastructure teams while supporting global on-call scheduling. Own ways of working within the Infrastructure team to ensure process alignment and manage internal risk registers and escalations for cross-functional deliveries. Facilitate Agile development teams and develop processes to address operational challenges, automating solutions where possible. Partner with teams across Infrastructure, Operations, Solutions, Product Engineering, and other functions to improve engineering efficiency and satellite operations reliability. This high-autonomy role shapes how Loft manages and scales its satellite fleet as we scale infrastructure to support 30 satellites by 2027.
Required Qualifications
- 5+ years of technical program/project management experience in SW and Service Operations
- Proficiency with Jira and Confluence
- Demonstrated experience facilitating Agile development teams (Scrum, Kanban, or similar)
- Analytical mindset plus the ability to develop processes to address operational challenges, automating whenever possible
- Strong interpersonal skills; capable of influencing others without formal authority
- Excellent written and verbal communication skills, with the ability to develop materials for an executive audience
- Ability to travel at least once per quarter for cross-office collaboration
Desired Qualifications
- Background in space industry, tech startups, organizations building both hardware and software solutions
- Previous experience working with an international team across time zones
- Experience in product management or working closely with product teams
- Experience with Python or automation/scripting in software engineering environments and metric generation
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