Technical Product Manager - Payments
$152,000–$193,000 year
HybridSan Francisco, California, United States
Job Summary
Define and execute payments product strategy by unifying processors, banking partners, and payment methods into a scalable orchestration platform. Own the payment orchestrator and its rules engine, driving intelligent routing, fallback logic, and reconciliation automation while balancing authorization rates and processing costs. Conduct hands-on data analysis using SQL to validate hypotheses and improve conversion, acceptance, and authorization metrics. Expand payment methods and rails by designing integrations across cards, wallets, ACH, and cash with engineering teams. Collaborate cross-functionally with Finance, Operations, and Fraud to develop scalable solutions and monitor fraud performance. Manage stakeholder relationships with executive leadership and external partners to communicate strategy and negotiate with acquiring banks and card networks.
Required Qualifications
- 5+ years of experience in product management
- focus on payments
- experience in a fast-paced startup or growth environment
- role as a primary builder
- Proven technical fluency
- resourcefulness
- Ability to work with engineering teams on API-based payments solutions
- demonstrated ability to run simple SQL queries
- clear understanding of data pipelines
- understanding of system resilience
- Deep understanding of the payments ecosystem
- Deep understanding of payment orchestration
- Deep understanding of processors/PSPs
- Deep understanding of acquiring and banking partners
- Deep understanding of card networks
- Deep understanding of authorization and settlement flows
- Deep understanding of tokenization
- Deep understanding of reconciliation
- or a track record of rapidly acquiring deep domain knowledge in a new technical area
- Experience owning payment performance metrics
- Experience using metrics to drive product improvements
- Experience working with payment processors
- Experience working with orchestration
- Strong ownership
- bias towards action
- comfortable working hands-on rather than delegating
- Strong stakeholder management
- Strong communication skills
- Passion for fintech
- Passion for digital finance innovation
Desired Qualifications
- familiarity with alternative rails (ACH, BNPL, wallets, stablecoins)
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