Technical Product Manager-Billing
On-site · Brooklyn, New York, United States
Job Summary
Coordinate with client facing and product stakeholders to outline and define billing requirements related to client onboarding activities and new product development. Mine and analyze data to identify trends and areas of opportunity (i.e.: business case development & confirmation) to help support recommendations for operational and technology improvements. Develop and document front-to-back business process flows and business requirements (where necessary). Provide status updates to broader team and senior managers via various billing governance forums. Provide effective communication & coordination of all change ensuring that the relevant business, operations, and technology stakeholders are engaged and that all issues and risks are identified and escalated.
Required Qualifications
- Senior-level expertise in financial services, strategy/management consulting, operations, or technology environment, with a focus on strategy, change, and/or project management.
- Hands-on proficiency with tools (Alteryx, MS SQL, and Tableau).
- Logical and structured approach to planning, problem-solving, and decision-making.
- Strong awareness of risk and controls.
- Effective presentation skills and advanced PowerPoint proficiency.
- Clear and confident communication abilities; able to influence internal and external stakeholders; confident in communicating with senior management.
- Ability to work under pressure and to set/achieve project milestones within deadlines.
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