Technical Operations & Client Coordinator
RemotePhilippines
Job Summary
Manage professional communications via Email, WhatsApp, and Phone as the primary link between the technical surveying team and clients. Oversee project workflows in Trello to ensure milestones are met across the "Survey-Assess-Protect-Mitigate" phases, and coordinate site visits between surveyors and clients across different UK regions. Upload project data into proprietary OTISS software to prepare digital canvases for field surveyors and manage the QuickBooks Online ecosystem as Accounts Receivable Manager. Draft sophisticated business communications in English to maintain brand reputation with local authorities and corporate stakeholders. This role requires exceptional professional English skills, proficiency in Google Workspace and AI tools, and a detail-oriented approach to financial accuracy and data integrity.
Required Qualifications
- Exceptional professional English skills
- Comfortable interacting with high-level stakeholders (Architects, Planning Officers, and Developers)
- High proficiency in Google Workspace (Gmail, Drive, Docs, Sheets)
- Excitement by the prospect of using AI and automation to improve workflows
- A detective's eye for detail
- Understanding that incorrect invoices or missed site visits impact the entire development timeline
- Enjoyment of the autonomy of remote work
- Discipline to manage a busy workload without constant supervision
- Experience or an interest in planning, development and architecture
- Experience with project management tools like Trello
- Familiarity with QuickBooks Online or other online accounting software
- Previous exposure to OTISS or similar GIS/technical surveying platforms
- Interest in AI tools (ChatGPT/Claude/Gemini) and workflow automation (Zapier)
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