Technical Merchandising Manager - APAC
On-siteSingapore, Singapore
Singapore, SingaporeOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Translate regional and country-specific merchandising strategies into executable experiences for the Netflix app, configuring eligibility logic and rules for collections and pages. Set up and monitor regional merchandising tactics, experimentation, and launch health while troubleshooting quality issues and flagging discrepancies. Ensure execution aligns with defined strategies across markets by applying deep content knowledge to organize the catalog effectively. Account for on-time delivery of programs by tracking deliverables and maintaining operational timelines with Local and Regional partners.
Required Qualifications
- General 7+ years of experience in content merchandising operations, catalog curation, program management, or related fields
- Fluent in English
- Either ideally one other APAC language
- Excellent organisational and project management skills
- Highly motivated self-starter with the ability to work independently and drive alignment amid ambiguity
- Comfortable applying a combination of qualitative and quantitative methods to define success
- Insatiable curiosity to learn new domains, keep up with industry innovation, and constantly ask 'why'
- Act a steward of Netflix's culture, contributing to a collaborative, high-performing, and inclusive team environment
Desired Qualifications
- A nuanced understanding of movies, TV shows, or gaming and can surface thematic connections and relationships between titles
- Experience in metadata classification
- Strong editorial judgment and creativity that can translate to creating compelling multi-title collections that resonate with target audiences
- Skilled in content evaluation and data analysis to draw insights and make data-driven recommendations
- General knowledge of information architecture, metadata and taxonomy concepts
- Skilled at translating business and product merchandising strategies into tactical solutions and deliverables
- Demonstrated ability to tackle large-scale and complex projects at an elevated level of execution
- Can develop repeatable frameworks and processes for consistent, efficient, and high-quality program delivery
- Comfortable with detailed, hands-on execution, while still keeping the broader vision in mind
- Can manage multiple projects simultaneously, in a dynamic environment
- Comfortable working with and analysing large datasets to derive actionable insights
- General experience working with enterprise systems and integrations across tools
- Can quickly grasp new tech and digital product concepts
- Strong written and verbal communication skills
- Can present complex concepts and processes to partner teams in a digestible format
- Good judgment on how and when to set context and bring in partners
- Ability to build strong relationships with stakeholders across geographies, timezones and cultures
- Able to confidently represent a capability, team or org in a room with cross-functional groups
- Understanding of the product development processes
- Comfortable working in a fast-paced, dynamic environment with ambiguity
- Experience in app-based environments
- Deep knowledge of Korean, Japanese, or Indian entertainment industry trends
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