Technical Lead
On-sitePeelamedu, State of Tamil Nādu, Republic of India
Job Summary
Design, develop, and customize ServiceNow Service Portals using HTML, CSS, JavaScript, and AngularJS to deliver interactive UI components. Integrate portals with Incident, Request, Knowledge, and Service Catalog modules while building custom applications via Flow Designer, workflows, and scripting. Manage custom tables, forms, business rules, and access controls to ensure data integrity and seamless integration with third-party systems through REST/SOAP APIs. Conduct unit and system testing to validate functionality, document development processes, and provide ongoing support and maintenance for all solutions. Requires 7+ years of ServiceNow experience with strong front-end skills and knowledge of ITSM and Service Catalog modules.
Required Qualifications
- 7+ years of ServiceNow development experience
- focus on Service Portal and Custom Application development
- Strong knowledge of front-end technologies such as HTML5, CSS3, JavaScript, and AngularJS
- Experience with Flow Designer, Workflow, and scripting (client-side and server-side) in ServiceNow
- Strong knowledge of ServiceNow modules like ITSM, Service Catalog, Knowledge Management, and Incident Management
- Hands-on experience with REST/SOAP APIs and web service integrations
- Familiarity with ServiceNow security and access control (ACLs)
- Excellent problem-solving skills
- ability to work independently or as part of a team
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