Technical Lead
On-sitePeelamedu, State of Tamil Nādu, Republic of India
Job Summary
Lead and oversee the design, development, and deployment of ServiceNow solutions, architecting ITSM, GRC, Custom Applications, CMDB, CSM, and FSO modules. Develop and enhance applications using scripting and integrations while providing technical leadership to mentor junior developers. Collaborate with stakeholders to translate business requirements into technical solutions, ensuring optimal system performance, scalability, and security compliance. Manage platform upgrades, patches, and system maintenance, plus develop technical documentation and best practices. Perform integrations with third-party systems using REST/SOAP APIs.
Required Qualifications
- Extensive experience in IT, with a strong focus on ServiceNow development and architecture
- Proven expertise in implementing and managing ITSM & GRC modules
- Hands-on experience in building and customizing Custom Applications, with a deep understanding of CMDB management and optimization, along with proficiency in CSM & FSO implementation
- Strong experience in ServiceNow scripting (Client Scripts, Business Rules, Script Includes, etc.)
- Hands-on experience with ServiceNow integrations (REST/SOAP, MID Server, etc.)
- Experience in designing ServiceNow architecture and frameworks
- Knowledge of best practices in ServiceNow development, performance optimization, and security
- Excellent problem-solving, analytical, and communication skills
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.