TECHNICAL LEAD L1
On-site · Mysuru, Karnataka, India
Mysuru, Karnataka, IndiaOn-siteFull TimeSenior LevelNot SpecifiedEnterprise
Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Enterprise
Job Summary
Technical Lead L1 responsible for overseeing Production Specialists, resolving technical escalations, and developing technical capability within the team. Duties include reviewing daily performance, managing SLAs, guiding troubleshooting, documenting queries and resolutions, ensuring adherence to contract disclosures, mentoring Production Specialists, organizing triages and trainings, and communicating product updates to clients to maintain service quality and customer satisfaction.
Required Qualifications
- Mandatory Skills: FullStack Microsoft .NET Smart Web App
- Experience: 5-8 Years
Desired Qualifications
- FullStack Microsoft .NET Smart Web App
- 5-8 Years Experience
- Mandatory Skills: FullStack Microsoft .NET Smart Web App
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